Find and organize chats

Chat history helps you find previous conversations and keep your chats organized. Personal markers such as pins and read status are not shared with anyone else.

Find a chat

1. Open Chat history.
2. Enter part of the chat title in the search field.
3. If needed, use filters for chat type, status, or Project.

You can show active, archived, or all chats. Depending on the features available to you, you can also filter by One-on-One, Scheduled tasks, guided workflows, or Projects.

Pin a chat

1. Open the chat menu.
2. Select Pin.

Pinned chats appear in a separate group in the sidebar. Pins are personal. You can pin up to 100 chats per company.

Mark as read or unread

Open the chat menu and select Mark as unread. A colored dot reminds you about the response. Select Mark as read to remove the marker again.

Read status is personal and does not change anything for other users. Opening a chat from the chat list marks it as read for you.

Understand the symbols next to a chat

Arcarius shows the current state to the left of the chat title:

• a pulsing dot means Running;
• a hand icon means Waiting for input;
• a colored dot means an unread response.

When more than one state applies, Arcarius first shows whether your input is needed or a task is still running.

Enable browser notifications

Enable browser notifications in One-on-One if you want to be notified when a response is ready. A notification appears when the Arcarius tab is not currently visible or active. Selecting it opens the relevant chat.

Your browser must allow notifications for Arcarius. This preference applies only to the browser you are using and can be disabled there again.

Archive or delete a chat

• Choose Archive to remove the chat from the active view while keeping the option to restore it.
• Choose Delete to remove the chat permanently from the product view.

Only the chat owner can rename, archive, or delete it. An action that is still running or whose outcome is not yet fully verified may temporarily prevent deletion.

Note: When a Project is deleted, its chats are retained. They reappear in the normal chat view without a Project assignment.

Read more: Use Slash Commands in One-on-One · Work with Projects.