Arcarius – what does that actually mean?
What does Arcarius stand for?
Read articleWhich user permissions do I need so that Onboarding is successful?
For Arcarius to import all relevant data from your bexio account, certain modules must be enabled in the bexio user permissions for the connected user. If a permission is missing, Arcarius cannot retrieve the corresponding data and the onboarding will fail.
This is especially relevant when a fiduciary accesses a client’s data through their own account. In this case, the client must explicitly grant the required permissions to the fiduciary in bexio.
Please make sure the following modules are enabled:
Accounting
Contacts
Sales
Purchasing
Files
If you are accessing a client’s data as a fiduciary, your client must grant you these permissions in their bexio account. Ask your client to enable the modules listed above for your user. Without this access, Arcarius cannot import data through your account.
Onboarding fails with a permission error Check that all modules listed above are enabled for the connected user. Even a single missing module can cause the corresponding onboarding step to fail.
No data despite enabled modules Make sure that for modules with a view option, the setting is set to «all» and not «own only». With «own only», only entries created by the user themselves will be imported.
What does Arcarius stand for?
Read articleHow the onboarding works.
Read articleWhat are credits and how many do I need?
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