Signing in: login methods and common issues
How to sign in – with an email code or via bexio/Google – and what to do when you run into login problems.
Read articleAdjust your profile and language, change your email, set up two-factor authentication, and control notifications.
You’ll find your personal account settings under Settings → Account.
Under Profile, you adjust your name, phone number, profile picture, and – where available – the language.
You change your sign-in email under Profile → Update your email. For security reasons, we send a confirmation email to the new address; the change only takes effect after you confirm it.
For extra protection, enable multi-factor authentication: click Setup a new factor, scan the QR code with an authenticator app (for example Google Authenticator or 1Password), and confirm with the 6-digit code. From then on, Arcarius asks for this code at every sign-in. To enable it, your email address must be confirmed.
Keep your authenticator app safe: there are no separate recovery codes. If you lose access, support will help you.
Under Linked accounts, you connect additional sign-in methods (for example Google or bexio) so you can sign in flexibly. More on this: Signing in: login methods and common issues.
Under Settings → Account → Notifications, you control:
You delete your account under Profile in the section for irreversible actions (type “DELETE” to confirm). More on this under Cancellation. How we handle your data is described under Data security.
How to sign in – with an email code or via bexio/Google – and what to do when you run into login problems.
Read articleDeleting my account.
Read article