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Credits: find, top up, and track usage

Where to find your credits, how to top them up, and where to see usage.

Where do I find my credits?

You receive your first batch of credits automatically when you register – the credits from onboarding are credited one to one, with no deductions. You can see your current balance in the platform under “Credits”.

Topping up credits

As a billing admin, you top up credits under “Credits” – either pay-as-you-go (a one-time amount of your choice) or via Auto-Reload (tops up automatically once your balance falls below a threshold). Your credits apply to all your users and all your companies.

Tracking usage

Under “Credit Reporting” you can see at any time what your credits were used for. Purchases and balance are only visible to billing admins; members with cost viewer see the credit reporting of their assigned companies.

What if I don’t have enough credits?

If your balance isn’t enough for a request, you’re notified in advance.

Read more: Use Cases & Pricing – how many credits each action costs · Organization, teams & roles · Onboarding.

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