One-on-One: Functionality
What the agent can do, what it has access to, and what you can have it create.
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One-on-One: I'm not happy with the answer
What you can do if you're not satisfied with an answer.
If you’re ever dissatisfied with an answer, here are a few pointers – often the first step already does the trick:
- Tell Arcarius what should be different. The fastest way is to follow up directly and make your goal clear (“refer to …”, “as a table”, “account 6* only”). Arcarius adjusts the answer.
- Rate the answer. With thumbs up/down you give us feedback – this helps make Arcarius better over time.
- Check whether Arcarius has everything it needs. Common blockers are missing documents or hard-to-read postings (e.g. without a booking text). If needed, upload receipts or reload the transactions.
- Check the permissions. To work with emails, the Gmail integration must be active: Profile → Integrations → Gmail.
- Is the chat too long? Arcarius reads the existing conversation with every request; too much context can slow it down or confuse it. For new topics, open a new chat.
- Be explicit about what you’re referring to – especially when referencing an older message.
- Reach out to us. We’re happy to help!
Read more: Functionality · How do I work with Arcarius?.
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